Last updated: January 6th, 2026
Marta’s (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).
1. Information We Collect
We may collect:
- Contact information (name, email, address, phone)
- Order and payment details, purchase history (payments processed securely by third-party payment processors)
- Account preferences and communications with us
- IP address, browser type, and other technical data
- Data from cookies and analytics tools
- Phone number (if you subscribe to SMS updates or marketing)
- Approximate location information (if you enable location-based services or features)
2. How We Use Your Data
We use your data to:
- Process and fulfill orders
- Communicate with you about your purchase, inquiries, or customer support requests
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Send marketing communications (if you opt in)
3. Legal Basis for Processing (GDPR)
Depending on your location, we may process your data based on:
- Your consent
- Contractual necessity
- Legal obligation
- Legitimate interest
4. Sharing Your Information
We do not sell your personal data. We may share it with trusted parties, including:
- Payment processors
- Shipping carriers
- Hosting and email service providers
- Analytics and marketing platforms
- Email and customer support platforms
- Legal authorities if required
These third parties are permitted to use your information only as necessary to provide services to us.
Text messaging opt-in data and consent are not shared with third parties for their own marketing purposes. This excludes text messaging originator opt-in data and consent, which will not be shared with any third parties except as necessary to provide SMS messaging services on our behalf.
5. Behavioral Advertising and Analytics
We may use your information to provide targeted advertising or marketing communications that may be of interest to you.
Our website uses cookies and similar technologies to keep track of items you place in your shopping cart, including when a shopping cart has been abandoned. This information may be used to determine when to send cart reminder emails or text messages, if you have opted in to receive SMS communications.
You may opt out of targeted advertising through platform-specific settings (e.g., Google, Meta, etc.) or via industry opt-out portals where applicable.
6. SMS Communication
If you choose to receive text messages from us, we may use your phone number to send order updates, promotional offers, abandoned cart reminders, and other communications you have requested. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by following the instructions provided in our messages (such as replying STOP).
7. Data Retention
We retain your data only as long as necessary for its intended purpose or as required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Correct or delete your information
- Withdraw consent
- Object to processing
Please contact us at support@martas-cocina.com to exercise your rights.
9. Security
We implement security measures to protect your data from unauthorized access or disclosure.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “last updated” date.
10. Contact
Questions? Contact:
Marta’s LLC
Email: support@martas-cocina.com
Address: 3250 Mary St, Suite 205, Miami, Florida 33133